Privacy Policy

Who We Are

At Computers Kenya, we are your trusted destination for computers, laptops, accessories and tech solutions in Kenya.
Website: https://www.computerskenya.co.ke

We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, store and safeguard the information you provide when visiting our site or placing an order.

Information We Collect

When you interact with us, we may collect:

Your name, email address, phone number, shipping and billing addresses when you place an order
Payment information via our payment processor (we do not store full card details)
Device information such as IP address, browser type and operating system to improve the website and for security
Data when you leave comments, subscribe to our newsletter, or contact us for support

How We Use Your Information

We use your personal data to:

Process your orders, payments and deliveries
Send you order updates, invoices, and communications about your purchase
Improve our website, product offerings and user experience
Protect against fraud or misuse of the site
With your consent, send you marketing emails about new products, offers and updates

Cookies & Tracking

We use cookies and similar technologies to:

Remember your login and preferences
Maintain items in your shopping cart
Analyze website traffic and improve our service

You can choose to disable cookies via your browser settings; however, this may affect the functionality of the site.

Sharing & Disclosure

We will not sell your personal information to third parties. However, we may share your data with:

Delivery and courier partners to fulfil your order
Payment processors to complete the transaction
Our website hosting, IT and analytics service providers (who must keep your data secure)
Law enforcement or regulatory authorities if required by law

Data Retention

We will keep your personal data for as long as necessary to:

Fulfil the purpose for which it was collected (e.g., order processing, warranty claims)
Comply with legal, accounting or tax obligations
After that, we will securely delete or anonymise your data.

Your Rights

As a user you have the right to:

Request a copy of the personal information we hold about you
Request correction or deletion of your data (subject to legal requirements)
Opt‑out of our marketing communications
To exercise these rights, please contact us via info@computerskenya.co.ke

Embedded Content

Our website may include content (such as videos or articles) embedded from third‑party sites. These external sites may collect data about you, apply cookies, or monitor your interaction with that content.